Aetheluminoria values the privacy of those who visit our website and purchase our footwear. This document explains how we collect and use your details when you interact with us.
As a company based in Hong Kong, we follow the Personal Data (Privacy) Ordinance (PDPO) and ensure our digital activities align with global transparency standards.
Gathering Your Information
When you browse our shop or make a purchase, we collect specific details to complete your order and improve your experience. This includes your name, shipping address, and contact details like your phone number or email. Providing this information is usually voluntary, but if you choose not to share it, we might be unable to process your orders or respond to your inquiries.
How We Utilize Data
The information we gather serves several practical goals:
- Processing and delivering your shoe orders.
- Communicating with you regarding your purchases or questions sent to contact@aetheluminoria.com.
- Improving our website layout based on user behavior.
- Complying with legal obligations within Hong Kong.
Sharing with Third Parties
We do not sell your personal details. However, we do work with external partners to run our business. These include shipping companies that deliver your shoes and service providers that help us manage our website.
Because we use Google’s advertising tools, third-party vendors, including Google, use cookies to show ads based on your previous visits to our website. These ads appear across the internet on various sites. You can choose to opt out of Google’s use of cookies by visiting the Google Ads Settings page .
Data Security and Retention
Keeping your information safe is a priority. We use industry-standard measures to protect against unauthorized access or loss of data. Your details are kept only for as long as necessary to fulfill the purposes mentioned above or to meet legal requirements in Hong Kong. Once the data is no longer needed, we take steps to delete or anonymize it.
Your Rights Under the PDPO
Under the laws of Hong Kong, you have specific rights regarding your personal information. You can ask to see what data we hold about you or request that we update any inaccurate details. If you wish to exercise these rights, please send an email to contact@aetheluminoria.com. We will respond to such requests within the timeframe required by local law.
Digital Tracking and Options
We use various tools to analyze website traffic. If you prefer not to be tracked, you can adjust your browser settings to refuse cookies or alert you when they are being sent.
You can also visit the Network Advertising Initiative opt-out page to manage how different companies show you advertisements.
Third-Party Advertising and Cookies
We use third-party vendors, including Google, to serve advertisements based on a user's prior visits to our website or other websites. These vendors use cookies to provide these advertising services.
Google's use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
Managing Your Privacy: You may opt out of personalized advertising by visiting Google Ad Settings.
Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Network Advertising Initiative opt-out page .
Direct Marketing
If we intend to use your contact details for marketing news about our footwear, we will first obtain your explicit consent. You have the right to stop receiving these updates at any time by following the instructions in our emails or by contacting us directly.
Reach Out to Us
For any questions about our privacy practices or how we handle your information, please contact Aetheluminoria at:
Company Name: Aetheluminoria
Email:contact@aetheluminoria.com
Location: Hong Kong
Live Hours: Monday to Friday, 9 AM to 5 PM, HKT